Welcome to the Casino.com VIP club

When a patron of a five star resort, hotel or casino regularly spends a lot of money on-site, she receives preferential treatment by the VIP host, a customer service specialist. According to information provided at salary.com, the median annual salary for this position in 2009 in the United States was $47,831. Raving is a full-service, Native-owned, casino and hospitality consulting company that has worked with clients globally since 1998. "Our vision for our Casino.com VIP members is to deliver a first class personalised one-stop service. Our Account Managers will use their extensive skills, knowledge and experience to understand your individual requirements. They will have a 360-degree insight into your needs and requests in the Casino. We will build, develop and grow a long term lasting relationship with you via first class With a job that's built around keeping players happy, there are plenty of things that a casino host can offer you in 2019. The casino host work description also includes making reports of his/her activities and experiences on the casino floor to the marketing manager. He/she is also treated as a member of the casino’s management, since his/her experience on the casino floor can help the firm in formulating procedures that will further promote its business interest. What schooling is needed to become one? What type of training do hosts get? C.H.: I started working in the casino as a beverage server. Several years later, I moved to the hotel as a manager. I worked very closely with casino hosts managing their guest reservations. After a while I decided to apply for the host position. I was very well known in the casino and the manager hired me right away Host/Hostess Training Manual Wurst Haus German Deli & Restaurant 5 8/25/2006 the phone, greeting, saying goodnight, or answering questions -- can "MAKE A DIFFERENCE." General Host Information In the evening, bid your guests, good night. Whenever possible, open the front door for guests as the enter and leave. Casino Host: An individual employed by a casino to “maintain relationships with valued gaming guests and market gaming experiences to high-limit guests through personal contact” (Hill, 2008, p. 563). House Advantage: “Percentage of all wagers the casino can expect to win over the long run” (Lucas & Singh, 2008, p. 123). This Trip Only (TTO): “A one-time additional credit increase on Horseshoe Casino & Hotel Elizabeth , IN VIP Casino Host 05/2010 to Current • Responsible for targeting, developing, and assessing new business relationships •Maintains relationships with VIP/VVIP guests through personal contact by phone and in person with the ultimate goal of increasing business I joined the FireKeepers Casino Hotel team in 2013 after receiving my Bachelor’s degree in Communications Broadcasting from Grand Valley State University. Starting my career as a bartender, I moved up through the casino holding many different titles including, Casino Host, Food and Beverage Supervisor, and Aurora Lounge VIP Supervisor. I have

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